This disclaimer explains how to read every figure published on shishacharcoalsupplier.com. Product specifications are typical lab-report ranges, prices are indicative and date-stamped, and the site is operated as an export and business-development desk of Juara Holding Group — not a licensed financial, legal, or tax adviser. Reading it protects both sides of a transaction before any contract is signed.
What Does This Disclaimer Cover?
Everything published on this website: product and specification pages, pricing references, blog articles, FAQ answers, and the replies we send from the quote form, WhatsApp, or email before a contract exists. All of it is general trade information for business buyers of Indonesian coconut-shell shisha charcoal — it is not professional advice of any kind.
We work to keep the site accurate, and figures carry a date stamp (most are marked as of 2026) because the charcoal trade moves. Freight rates, exchange rates, port congestion, raw coconut-shell supply from Sulawesi, and workshop capacity in Central Java all shift between the day a page is written and the day you read it. Where the site and a signed document disagree, the signed document wins. Specifically, this page governs:
- Specification figures: ash, moisture, burn time, cube dimensions, packing weights
- Pricing references and payment-term norms
- Logistics timelines, port information, and container-loading estimates
- Market data, projections, and third-party report citations
- Personal data submitted through the quote form, WhatsApp, or email
Are Specification Figures Promises or Typical Ranges?
They are typical ranges, never per-lot promises. The ash, moisture, and burn-time numbers on this site reflect typical lab reports gathered across many production runs from workshops in Central Java and plants in Sulawesi. Your shipment is confirmed only by its own paperwork.
| Parameter | Typical published range | What confirms it for your order |
|---|---|---|
| Ash content | 1.6-2.5%, with under 2.5% marking premium; top grades commonly 1.6-2.2% | Per-lot certificate of analysis (COA) |
| Burn time | 2 to 2.5+ hours per session; quality 25mm cubes documented at 90-120 minutes per piece under controlled conditions | Controlled lab test plus your own sample burn |
| Moisture | At or below 5% | Per-lot COA |
| Cube size | 22, 25, 26, 27, 28 mm; custom on request | Signed specification sheet and pro-forma invoice |
| Odor and smoke | Low odor, low smoke, spark-free behavior from natural binders | Sample evaluation before a container order |
Real-world burn performance also depends on variables no supplier controls: heat-management device or foil technique, bowl type, airflow, and how the charcoal was stored after arrival. A cube that runs 120 minutes in a controlled test can behave differently in a windy rooftop lounge. Order samples, test them in your own setting, and write the agreed specification into the contract. Sample, test, contract, per-lot COA — that sequence is the only basis on which a specification claim becomes binding.
How Should You Read Pricing on This Site?
Every price on this website is indicative, not an offer capable of acceptance. Our canonical reference band for premium coconut-shell shisha cubes is USD 1,000-1,600 per metric ton FOB — indicative, as of 2026, grade and volume dependent; a written quote confirms. Where we cite market context, such as published Indonesian supplier listings from 2026 showing 100% coconut-shell charcoal offered around USD 950 per metric ton FOB, those are observed listings from the open market, never our offer.
The same logic applies to commercial norms mentioned across the site:
- Payment structure: telegraphic transfer or letter of credit, frequently 30% deposit with 70% against bill-of-lading copy, is a common 2026 norm — your contract sets the actual terms
- Minimum order: commonly one 20-foot container of roughly 18-18.5 metric tons unpalletized, with a 40-foot container carrying about 25.5 metric tons — trial-lot and pallet arrangements are quoted case by case
- Lead times and sea-freight durations: estimates only; vessel schedules, Ramadan and festival peak seasons, and conditions at Tanjung Mas, Tanjung Priok, Tanjung Perak, or Belawan can extend them
Only a written pro-forma invoice or sales contract from our desk constitutes an offer; if a number on this site conflicts with a quote you hold, the quote governs.
Who Operates This Website, and What Are We Not?
Shisha Charcoal Supplier is operated by the business-development desk of Juara Holding Group, an Indonesian group operating from Bali across Indonesia since 2015. We are an export and sourcing desk: we arrange supply from workshops and plants in Java and Sulawesi, coordinate sampling and factory visits from Bali, and manage export documentation with buyers.
We are not a licensed financial adviser, legal counsel, tax consultant, or customs broker, and nothing on this site should be treated as advice from one. Import duties, HS-code classification, indoor-air and emissions rules, and product-registration requirements vary by destination and change often — confirm them with your freight forwarder, customs broker, or qualified counsel in the destination market before ordering.
What Are the Limits of Our Liability?
To the fullest extent permitted by Indonesian law, we accept no liability for losses arising from decisions made solely on website content without a written quote, signed contract, and sample evaluation. That includes commercial decisions based on:
- Market projections we cite from third parties — for example, one 2026 market report projecting roughly 7.1% CAGR for coconut-shell charcoal through 2034 is that publisher’s estimate, not our forecast or a promise of demand
- Logistics estimates disrupted by port congestion, vessel rollovers, weather, or seasonal peaks
- Third-party websites we link to, whose content we do not control
- Typographical errors or outdated figures, which we correct when found
Nothing in this disclaimer excludes liability that cannot lawfully be excluded, and nothing here limits the express terms of a signed sales contract, which always take precedence over website content. We do not guarantee business outcomes, resale margins, or market performance for any buyer, private-label or otherwise.
How Do We Handle Your Personal Data Under UU PDP and GDPR?
We process personal data under Indonesia’s Personal Data Protection Law, UU No. 27 of 2022 (UU PDP), and we apply GDPR-aware handling for visitors who contact us from the EU and UK. We collect only what an export inquiry needs, use it only to respond, and never sell it.
| Data we collect | Why we collect it | Legal basis |
|---|---|---|
| Name and email (quote form) | To reply to your inquiry and send quotes or sample COAs | Steps toward a contract, at your request |
| Destination country and cargo details | To assess freight options and export feasibility | Steps toward a contract |
| WhatsApp number and chat content | To answer questions and coordinate samples or factory visits | Your consent, given by messaging us |
| Basic analytics (pages viewed) | To improve site content | Legitimate interest |
Under UU PDP — and consistent with GDPR principles — you may request access to the personal data we hold about you, ask for correction or deletion, and withdraw consent to future contact at any time. Send any such request to bd@juaraholding.com and we will act on it. WhatsApp conversations are also subject to WhatsApp’s own terms and Meta’s data practices, which we do not control; if you prefer, use email or the quote form instead. We retain inquiry data only as long as needed to serve the inquiry and to meet Indonesian record-keeping obligations.
How Can You Reach Us About This Disclaimer?
Questions about this page — a figure to verify, a data-deletion request, a correction — go straight to the desk that runs the site. Contact the Juara Holding Group BD desk on WhatsApp at +62 811-3941-4563, by email at bd@juaraholding.com, or through the quote form on this site. We answer during Indonesian business hours (WITA), typically within one working day.
This disclaimer is effective as of July 2026 and is reviewed whenever regulations or our operations change.
Health Notice
Shisha/hookah charcoal is used to heat tobacco or herbal molasses. Smoking and inhaling combustion products carry health risks; this site sells charcoal to trade buyers and does not encourage tobacco use. Follow the health regulations and age restrictions of your market, and ensure adequate ventilation and carbon-monoxide awareness wherever charcoal is burned indoors.